Account Planning for Banking and Capital Markets

Account Planning Banking

Table of Contents

What's different about banking

  • Regulatory layers (CFPB, OCC, Fed, FDIC, state regulators)
  • Multi-BU structure (commercial, retail, wealth, treasury, investment)
  • Vendor risk management (Third Party Risk Management standards)
  • Long sales cycles (12-24 months)
  • Salesforce Financial Services Cloud common

Banking account plan structure

  • Multi-BU stakeholder map (commercial president, retail president, CIO, CRO, chief compliance officer)
  • Regulatory environment overview
  • Whitespace by BU and geography
  • Compliance and vendor risk pre-work
  • Multi-year strategic partnership orientation

Banking KAM tooling

  • Salesforce Financial Services Cloud
  • Prolifiq CRUSH on top
  • Vendor risk management documentation
  • Compliance-aware content delivery (ACE)

Frequently asked questions

What's different about account planning for banks?

Regulatory layers, multi-BU structure, vendor risk management requirements, long sales cycles, and Salesforce Financial Services Cloud as the common CRM.

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