Salesforce Health Cloud for KAM

Salesforce Health Cloud Kam

Table of Contents

Health Cloud data model

  • Person Account (HCP)
  • Healthcare Provider (organization)
  • Care Programs and Care Plans
  • Account Hierarchies for IDN structures
  • Compliance data (Sunshine Act, HIPAA)

KAM workflows in Health Cloud

  • HCP relationship mapping
  • IDN account hierarchies
  • Sunshine Act compliant interaction logging
  • Cross-product whitespace at health system level

CRUSH + Health Cloud

  • Native to Health Cloud
  • Plans at IDN parent level
  • HCP relationship maps
  • Compliance-aware reporting

Frequently asked questions

What's Salesforce Health Cloud?

Industry-specific Salesforce edition for life sciences, payers, providers. Includes HCP person accounts, healthcare provider orgs, care plans.

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